Brand guide
All Bradford White water heater guides
Choose the symptom or code that matches your unit. Confirm the exact model and control generation against the rating plate before following model-specific instructions.
Bradford White Electric Not Heating Up
A Bradford White electric not heating usually has a tripped breaker, a popped ECO, a failed upper element, or a bad thermostat. How to narrow it.
Leaks and floodingBradford White Leaking From the Bottom
Water under a Bradford White can come from the drain valve, T&P discharge, a fitting, an element gasket, or the tank. How to find the source.
Leaks and floodingBradford White Leaking From the Top
A leak at the top of a Bradford White is usually the T&P, anode, a nipple, heat trap, or connector, not the tank. How to find the wet fitting.
Pilot and ignition problemsBradford White No Status Light
A dark Bradford White status light can mean the control is off, a dead thermopile, a failed ICON, or no 120 V on power-vent models.
No hot waterBradford White Not Hot Enough
Lukewarm Bradford White water is a dip tube, lower element, mixing valve, or setpoint — not “buy a bigger tank.” Diagnose it in order.
Pilot and ignition problemsBradford White Pilot Light Reset
How to relight a Bradford White ICON correctly: wait for the status LED to go dark, then one lighting cycle. What to do if it won't hold.
Pilot and ignition problemsBradford White Pilot Won't Light
A Bradford White pilot that never lights usually has a closed gas cock, empty LP, a dead piezo, a clogged orifice, or an ICON still in shutdown.
Leaks and floodingBradford White Water Heater Beeping
ICON gas tanks don't beep. A beeping Bradford White is usually an Infiniti tankless, AeroTherm hybrid, power-vent board, or a leak sensor.
Pilot and ignition problemsBradford White Water Heater Igniter Not Working
A Bradford White igniter that will not glow or spark can be power, wiring, the igniter, or control. Stop repeated starts.
Leaks and floodingBradford White Water Heater Leaking From Thermostat
Water at a Bradford White thermostat can be a tank leak, element gasket, or fitting above it. Shut energy down.
TroubleshootingBradford White Water Heater Troubleshooting
Bradford White troubleshooting for ICON gas, electric, Infiniti tankless, and AeroTherm hybrid models. Read the LED, then follow the checks.
Pilot and ignition problemsBradford White Weak Pilot Signal (2 Flashes)
Two flashes on a Bradford White ICON means a weak pilot signal: the thermopile isn't making enough millivolts. Causes and next steps.
Pilot and ignition problemsDefender Pilot Light Will Not Stay Lit
A Bradford White Defender pilot that goes out usually has a weak thermopile, a lint-clogged FVIR screen, a draft, or a failed ICON control.