Legal
Privacy policy
Effective October 1, 2026
This policy explains what Water Heater Answers collects when you browse the site, use the guide search, or contact us.
Who is responsible for this site
The company identified below is responsible for this website and the personal data described here. For privacy questions, email [email protected] or write to the registered address shown.
Information you provide
The guide library does not currently provide accounts, comment forms, or technician-request forms. If you email us, we receive the address and information you include in that message.
Information collected automatically
We use the analytics script at stats.admk.com to understand aggregate site activity, such as pages viewed, referring pages, device or browser information, and approximate timing. The tracker is configured to exclude URL query strings and fragments, respect Do Not Track, and avoid search-text events. Opening a bookmarked search still sends its URL to the hosting server, whose logs may include the query string. See our cookie policy for the distinction between browser filtering, analytics, and hosting logs. We do not use the analytics data to identify you by name.
How we use information
- To operate, secure, and improve the guide library.
- To understand which pages are useful and fix broken experiences.
- To respond to a message or privacy request if you contact us.
Sharing and retention
We do not currently sell personal information or use it for cross-context behavioral advertising. We may share information with service providers that host the site, provide analytics, or maintain security. We retain information only as long as needed for the purpose collected, to keep business records, or to meet legal obligations.
Your choices and privacy requests
You can block cookies in your browser, clear site storage, or stop using the site. To ask what information we have, request correction or deletion, or ask a question about this policy, email [email protected]. We may need to verify a request before acting on it. We will not discriminate against you for making a lawful privacy request.
Children
This site is intended for adults dealing with household or RV equipment. It is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this policy as the site or its services change. The effective date at the top of this page will change when we publish a revision.