Brand guide
All Reliance water heater guides
Choose the symptom or code that matches your unit. Confirm the exact model and control generation against the rating plate before following model-specific instructions.
Leaks and flooding
Reliance 6-06: No Heat, Light, or a Leak
The Reliance 6-06 is an A. O. Smith-built gas or electric tank. Diagnose no heat, the status light, or a leak by fuel type.
Pilot and ignition problemsReliance Status Light Not Blinking
A dark Reliance status light can mean the pilot is out, a dead thermopile, the control is off or failed, or no power on electric models.
Leaks and floodingReliance Water Heater Leaking: Find the Source
A Reliance leak can come from the drain valve, T&P, a fitting, an element gasket, or the tank itself. How to find the wet part and what it means.
Pilot and ignition problemsReliance Water Heater Won't Light
A Reliance gas water heater that won't light usually has a closed gas cock, empty LP, a lockout, a failed igniter, or an FVIR trip.