Brand guide
All American Water Heater water heater guides
Choose the symptom or code that matches your unit. Confirm the exact model and control generation against the rating plate before following model-specific instructions.
Pilot and ignition problems
American Water Heater Pilot Won't Stay Lit
An American standing-pilot that dies is a thermocouple, FVIR, or gas valve. If you smell gas, leave.
Leaks and floodingAmerican Water Heater Troubleshooting
American water heaters share A. O. Smith hardware. Diagnose a cold, blinking, or leaking unit by reading the LED count and finding the wet part.